BRAZILIAN BUSINESS LAW REVIEW
DHL. Logistics for the Connected Age
More than 55 years ago, when Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they revolutionized the world of logistics. Today, DHL is the world’s leading logistics company. DHL has been present in Brazil since 1978, being the market leader in international air express services. With a robust infrastructure and a dedicated team across the country, we work every day to help Brazilian businesses cross borders, reach new markets, and strengthen the trade corridor between Brazil and the world.
Market
DHL in Brazil comprises five divisions: Express, Global Forwarding/Freight, Supply Chain, eCommerce, and Post & Parcel Germany. Present in the country since 1978, DHL Express transports urgent documents and goods reliably from door-to-door, connecting Brazil to more than 220 countries and territories. With a fleet of almost 300 aircraft, it operates the most comprehensive global express network, providing world-class services to the Brazilian market and supporting the strategic trade corridor with Japan.
Achievements
We have always been revolutionizing, shaping, and simplifying the world of logistics in Brazil since 1978. From pioneering the international air express industry in the country to becoming the absolute market leader; we are thinkers, makers, and pioneers that constantly challenge what’s possible. Today, we are tackling the ultimate frontier: sustainable and borderless trade. With a robust presence nationwide, the backbone of our local network is our state-of-the-art gateway hub at Viracopos International Airport. Supported by dedicated daily international cargo flights, an expanding network of service centers, and a rapidly growing fleet of 100% electric delivery vehicles, DHL Express Brazil reliably connects local businesses to over 220 countries and territories worldwide.
Consistently recognized as one of the Best Workplaces in Brazil by Great Place to Work®, DHL Express maintains its position as a top employer in the country. This sustained national achievement is recognition of DHL Express Brazil’s unwavering commitment to ensuring its employees have the best workplace experience possible. By fostering a culture of respect, excellence, and continuous development, we empower our local team to deliver exceptional service and support international trade.
© 2026 Doing Business Group Ltd. All rights reserved. UK–Romania Bilateral Business Guide, published in the United Kingdom by Doing Business Group Ltd. Unless otherwise stated, all content is © 2025 Doing Business Group Ltd. All website links and QR codes were correct as of September 2025. This publication contains public sector information licensed under the Open Government Licence v3.0.
Get in touch with us
DHL Express Brazil Av. das Nações Unidas, 14.171, Marble Tower, 7th Floor São Paulo, SP, 04794-000, Brazil Telephone: +55 11 3618 3200 Customer Service: 0800 771 3451 Email: br_marketing@dhl.com (Standard format for DHL Marketing) Website: www.dhl.com.br
ESG (Environment, Sustainability, Govern
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DHL’s ESG commitment is embodied in two key initiatives: the GoTeach project and the GoGreen program. GoTeach focuses on the Social aspect of ESG by empowering disadvantaged youth through career guidance, mentorship, and skill-building opportunities. In Brazil, this initiative supports hundreds of young people through partnerships with local NGOs, including Aldeias Infantis SOS (SOS Children’s Villages), helping them develop essential skills for professional success and integration into the job market. The GoGreen program addresses the Environmental aspect of ESG, with DHL committing to achieve net-zero emissions by 2050. GoGreen Plus enables customers to reduce their carbon footprint through Sustainable Aviation Fuel (SAF), while heavy investments in a greener fleet—including Brazil's massive rollout of 100% electric delivery vehicles—tree planting, and employee sustainability training further reinforce DHL’s environmental stewardship. These initiatives reflect DHL’s holistic approach to ESG, integrating social impact and environmental responsibility for a sustainable future.
Brand Values
The positioning of the DHL brand in Brazil is based on our customers’ needs and the global promise we make: “Excellence. Simply delivered.” Our brand values guide us in transferring this promise into real customer and employee experiences across the country. Our vision is reflected in our mission: to simplify the lives of our Brazilian customers and partners, making them, along with employees and investors, more successful. We aim to make a positive contribution to the local and global market, always showing respect in achieving our results. Perhaps the greatest testament to the DHL brand is that “to DHL” has become a universal term for sending items in the fastest possible way. The brand stands for enduring attributes such as personal commitment, strong customer relationships, a “can-do” attitude, proactive solutions, high product and process quality, flexibility, and unmatched local strength in Brazil seamlessly connected to the world.
Brand Facebook page: https://www.facebook.com/dhlbrasil
Instagram: https://www.instagram.com/dhlexpressbrasil/
LinkedIn: https://www.linkedin.com/company/dhl-express-brazil
Recent Developments & Future Outlook Group Strategy 2030 highlights Life Sciences & Healthcare, New Energy, Geographic Tailwinds, E-commerce, and Digital Sales as the core of the company’s journey to further improve growth through quality, perfectly aligning with Brazil's emerging role in the global energy transition. DHL Group has committed to reducing group-wide emissions to net zero by 2050 by fostering e-mobility and implementing environmentally friendly last-mile delivery solutions, which is already a reality in Brazil with a growing fleet of 100% electric delivery vans and zero-emission cargo bikes operating in dense urban centers like São Paulo and Rio de Janeiro. As a leading global logistics group, DHL stands for speed, reliability, and quality, offering partners—including leading brands from sports, lifestyle, culture, and art—solutions for a wide variety of logistics requirements at first-class events around the world. Globally, DHL sharpens its visibility through partnerships with Formula 1, FIA Formula E, Manchester United, Fashion Week, and the Rugby World Cup, while on the local Brazilian market, DHL is deeply involved in major events, most notably as the Official Logistics Partner for the Formula 1 São Paulo Grand Prix at Interlagos, seamlessly transporting high-tech cars and equipment. The worldwide brand DHL is also known for memorable marketing campaigns that resonate strongly in Brazil, such as the global campaign for the James Bond No Time to Die launch, its 10-year milestone as the Official Founding and Logistics Partner of Formula E—delivering thrilling E-Prix events in São Paulo—and its recent partnership with Coldplay. By supporting the band's Music of The Spheres World Tour, which featured massive sold-out stadium shows across Brazil, with sustainable logistics including Sustainable Aviation Fuel (SAF) and biofuel vehicles, DHL helped reduce tour emissions by 59%, engaging millions of Brazilian fans and emphasizing our shared dedication to a greener future.
© 2026 Doing Business Group Ltd. All rights reserved. UK–Romania Bilateral Business Guide, published in the United Kingdom by Doing Business Group Ltd. Unless otherwise stated, all content is © 2025 Doing Business Group Ltd. All website links and QR codes were correct as of September 2025. This publication contains public sector information licensed under the Open Government Licence v3.0.
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Things You Didn’t Know About DHL in Brazil
DHL Express in Brazil – Facts and Figures:
History of DHL Express Romania
1978 – DHL begins operations in Brazil, pioneering the international air express courier market in the country and establishing its first connections with global markets.
1999 – DHL expands its capabilities in the Brazilian market by launching the Import Express service, significantly facilitating incoming trade for local businesses.
2003 – 2004 – DHL conducts a global rebranding campaign following its acquisition by DPWN and launches expanded Time Definite Services for dutiable shipments across Brazil.
2012 – DHL establishes its major state-of-the-art gateway hub at Viracopos International Airport (Campinas, São Paulo), creating the central backbone for its national and international flight network.
2015 – DHL modernizes its service centers across the South and Southeast regions, optimizing infrastructure to support the growing demand for international trade and exports.
2018 – 2019 – DHL Express Brazil begins its major sustainability journey, introducing its first fleet of 100% electric delivery vehicles in major cities like São Paulo and Rio de Janeiro.
2021 – DHL celebrates over 40 years in the local market. It is consistently recertified as a Great Place to Work® in Brazil, and significantly increases its transport capacity by adding new dedicated cargo flights connecting the Viracopos hub directly to the United States (Miami) to handle eCommerce and B2B growth.
2024 – DHL opens new, highly modernized facilities across key Brazilian economic zones. The company further expands its green logistics network, positioning itself as a strategic partner for international routes, including the Brazil-Japan trade corridor.
2025 – Continuing its commitment to zero emissions and high-level logistics, DHL Express Brazil invests heavily in local infrastructure, upgrading its operational facilities to meet the highest international safety, operational, and environmental standards, and adding dozens of new carbon-neutral vans to its fleet.
Helicopter Deliveries in São Paulo: To beat the famous traffic of Latin America's largest metropolis, DHL Express operates a dedicated helicopter service to guarantee lightning-fast deliveries for urgent documents and goods in São Paulo's financial district.
The Formula 1 Logistics Masters: Every year, DHL handles the massive and complex logistics for the Formula 1 São Paulo Grand Prix at Interlagos, transporting race cars, fuel, and broadcasting equipment from around the world in record time.
Navigating the Amazon: DHL’s reach in Brazil goes far beyond the big cities. The company uses a combination of regional aircraft and riverboats to deliver essential shipments to some of the most remote communities deep within the Amazon rainforest.
A Green Fleet Pioneer: DHL Brazil operates one of the country’s most innovative sustainable fleets. Alongside 100% electric vans, they use electric cargo bicycles to navigate dense urban centers with zero emissions.
The Viracopos Super Hub: The DHL Express gateway at Viracopos International Airport is so massive and technologically advanced that it can process thousands of international shipments per hour, serving as the main artery for trade corridors like Brazil-Japan.
Over 1,500 employees dedicated to international express operations.
Over 800 delivery vehicles, including a pioneering fleet of more than 150 100% electric vehicles.
Daily dedicated international flights and a state-of-the-art main Gateway terminal at Viracopos Airport.
Dedicated wide-body Boeing 767 freighters connecting Brazil to global markets.
Over 300 locations (Service Centers, DHL ServicePoints, and Authorized Partners) across the country.
Extensive network of Smart Lockers and pick-up points in major metropolitan areas.
Millions of international shipments processed per year.
Serving tens of thousands of customers, ranging from local startups to massive multinational corporations.